Handling Interruptions in Scrum: 4 Options (Part 2)
Author: Gene Gendel There are four commonly known ways that teams use to handle production support, or other “interrupt” items. Frequently, these items are classified by “levels” of priority/criticality, with L1 being the lowest and L3 being the highest priority. As we continue from Part 1 of this two-part article, we look at the remaining … Read more